One source of truth for operations and IT
Visibility starts with clean, current data that everyone can trust. Turvo centralizes orders, shipments, documents, messages, geofence events, EDI and API statuses, and billing milestones on a single timeline. That shared event stream removes spreadsheet stitching and latency from overnight batch jobs. IT sees the same live facts that coordinators, finance, and leadership use. When a driver hits a yard geofence, the event lands next to the bill of lading and appointment notes. When proof of delivery arrives, billing and analytics update immediately. Decisions no longer wait for someone to reconcile three different systems.
Under the hood, Turvo’s cloud architecture ingests partner APIs and EDI, publishes webhooks for event delivery, and maintains versioned data contracts. The result is consistent schemas and predictable payloads that keep integrations stable as you scale volume, partners, and regions.
Dual-lens dashboards that align tech and business
IT leaders need to monitor connector health and data freshness. Operations teams need on-time performance and margin insight. Turvo gives both, in one place.
On the business side, out-of-the-box dashboards track on-time pickup and delivery, dwell and detention, exception rates, carrier scorecards, margin by lane and customer, invoice accuracy, and cash timing. Leaders can drill from KPI to the shipment timeline to see the exact events and documents behind a number.
On the IT side, observability tiles show API and EDI latency, acknowledgment rates, error codes, retry counts, webhook delivery success, queue depth, and data freshness indicators. If a carrier 214 feed starts to lag, the health panel lights up, and you can correlate that spike to a dip in ETA confidence or an increase in manual status touches. Because both lenses read from the same event stream, conversations between IT and operations shift from “whose numbers are right” to “what do we do now.”
Governance, quality, and control by design
A holistic view only works if data is secure and reliable. Turvo enforces encryption in transit and at rest, role-based access, SSO and MFA, and tenant-level segregation. Field-level permissions and partner scopes let you share what is needed without exposing what is not. Immutable audit logs record who changed what and when, tying configuration, messages, and documents to each shipment record. Data freshness and completeness indicators are visible, so teams know if a KPI is up to date before they act. Dev, stage, and prod environments keep changes safe, and schema validation prevents breaking updates from reaching users.
For analytics teams, governed exports and warehouse connectors make it simple to blend Turvo data with finance or sales models while keeping a single system of record for operations. You can keep BI where you want it, without recreating tracking in a separate tool.
Insight that turns directly into action
Insight without action is just a pretty chart. In Turvo, alerts, playbooks, and automations sit a click away from the data. If ETA risk rises on a high-value shipment, the dashboard can trigger a recommended response: resequence stops, tender to an alternate, notify the consignee, and set billing rules that reflect the change. If an IT tile shows rising connector errors, you can fail over to a backup route, throttle calls, or notify the partner while operations continues on plan. Every step writes back to the shared timeline, so the fix is documented and auditable.
Consider a morning scenario. IT sees webhook retries climbing for a regional carrier. At the same time, operations sees a small decline in real-time status coverage on that lane. Because both signals live in one view, IT throttles and retries, operations pre-books backup capacity for the afternoon, and customer service sends proactive updates. The incident never becomes a firefight, and the day stays on schedule.
A platform that scales visibility with the business
As you add service lines, entities, currencies, and partners, the number of dashboards and reports can explode. Turvo avoids dashboard sprawl by reusing the same curated metrics across new books of business. A new region inherits KPI definitions, role-based views, and alert thresholds, so adoption is consistent and governance stays intact. The more the network grows, the more valuable the shared event stream becomes, since every team is still reading from one version of the truth.
Takeaway for IT leadership: Turvo replaces fragmented data and ad-hoc reporting with a centralized platform that serves both system oversight and business decision-making. You gain real-time visibility into connector health and data quality, while the business gains trustworthy KPIs and faster actions. That alignment reduces risk, removes bottlenecks, and turns information into confident execution.
Want to see a unified view of your own data in action? Request a Turvo demo and preview an IT and business visibility workspace built from your current workflows.
