In December 2020, Turvo Academy launched with a simple but ambitious goal: help managers set up their teams for success by streamlining user onboarding training. Five years later, Turvo Academy stands as a cornerstone of Turvo’s user support system, having significantly exceeded its initial objectives.
Originally envisioned to eliminate at least half of the existing instructor-led training, Turvo Academy began its journey with a single Orientation course. This foundational course served as a prerequisite to ensure all users entered instructor-led sessions with consistent knowledge, ready to maximize their training experiences.
In its first six months, the Academy quickly expanded from one course to six. Today, the catalog has grown exponentially, featuring over 25 specialized courses and multiple role-based curricula tailored to various user needs across the logistics ecosystem.
Designed for Success
The effectiveness of Turvo Academy lies in its flexible, self-paced learning approach. New users can comfortably learn at their own pace, significantly enhancing their initial interactions with the Turvo platform. Furthermore, the introduction of robust new features in 2022, including progress monitoring for team managers, has bolstered accountability and transparency, enabling managers to actively support their teams’ development.
Impact Beyond Onboarding
Beyond onboarding, Turvo Academy has proved invaluable internally, equipping new Turvo employees with critical knowledge about the company’s products and workflows. For existing customers, it has become an essential resource for ongoing training, drastically reducing the hours dedicated to internal instruction and allowing teams to focus more on strategic initiatives.
The Academy’s constantly evolving content ensures users remain current with Turvo’s innovative product updates and evolving business demands, fostering continuous learning and growth.
Impressive Outcomes
The success of Turvo Academy is best illustrated by its impressive results:
- 26 comprehensive courses comprising an estimated 14 hours of content
- 93 educational videos totaling 5.5 hours of valuable instruction
- Over 6,000 learners engaged and actively trained
- More than 4,000 certificates awarded, reflecting deep user engagement and commitment
- An outstanding 87% average customer satisfaction rating
Five Years and Counting
Turvo Academy’s journey over the past five years has demonstrated its pivotal role in supporting Turvo’s customers and employees alike. As the logistics landscape continues to evolve, Turvo Academy remains dedicated to equipping users with the tools and knowledge necessary for lasting success.
Interested in elevating your logistics capabilities through tailored training and continuous learning? Explore Turvo Academy today and empower your team for tomorrow.
